Human Resources Workshops

Behavioral Interviewing Techniques

2 Day Workshop

Prerequisite: None

An indispensible 2 day workshop for hr managers and anyone responsible for interviewing and hiring in their organization.

Behavior Interviewing is a very reliable and valid candidate selection technique based on the work of Tom Janz, of the University of Calgary. While we all may say that past behavior is the best indicator of future behavior, we don't act as if we believe this when we are interviewing candidates-often because we aren't certain how to ask questions that will tell us about past performance.

This 2 day workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behavior-based examples of past performance, and the strategies that follow through on this process.

You Will Learn:

  • The cost of hiring errors.
  • Why use behavioural interview techniques.
  • How to get the information you need.
  • How to identify competencies and performance dimensions.
  • Testing.
  • Writing the interview questions.
  • Defensible resume screening.
  • Developing an effective interview format.
  • Ethical and legal issues.
  • Interviewing techniques.
  • Reports vs. proposals.
  • Reference Checks.

At the conclusion of this workshop, you will:

  • Have a process for creating competency requirements for any given position
  • Understand why behavioural interviews are two to five times more accurate than traditional interviews.
  • Identify and apply the principles of behaviour interviews, and performance-based selection methods.
  • Recognize the pattern of behavioural questions and use this pattern to design job-specific, behavioural, performance-based questions.
  • Enhance professional interviewing skills with effective communication strategies and behavioural interviews techniques.
  • Role play and practice using behavioural interviewing skills.
  • Develop a defensible scoring and evaluation process.
  • Complete the process through testing and reference checking.

Details

  • TORONTO: October 22/23 - 45 Sheppard Ave E.
  • MISSISSAUGA: Nov 26/27 - 50 Burnhamthorpe W.