Computer Training

Outlook - Introduction

Course Prerequisites

  • Required: Knowledge of Windows Introduction topics and ability to use keyboard and mouse.

SECTION 1: The Essentials

Lesson 1.1: An Overview of Microsoft Office Outlook

  • System Requirements
  • Launching and Closing Outlook
  • Practice Exercise

Lesson 1.2: The Outlook Interface

  • Outlook Today
  • The Navigation Pane
  • The Reading Pane
  • Task Panes
  • Practice Exercise

Lesson 1.3: Using Menus

  • Using and Customizing the Main Menu
  • Using Shortcut Menus
  • Using Shortcut Keys
  • Working With Dialog Boxes
  • Practice Exercise

Lesson 1.4: Using Toolbars

  • An Overview of Toolbars
  • The Standard Toolbar
  • The Web Toolbar
  • The Advanced Toolbar
  • Customizing Toolbars
  • Practice Exercise

Lesson 1.5: Using Help and Support

  • Using the Office Assistant
  • Using the "Type a Question" Box
  • Using Outlook Help
  • Practice Exercise

Section 1: Review Questions

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SECTION 2: Electronic Mail

Lesson 2.1: Configuring an E-Mail Account

  • Types of E-Mail Accounts
  • How to Create and Change an E-Mail Account
  • How to Send and Receive E-Mail
  • Practice Exercise

Lesson 2.2: Working With E-Mail Messages

  • Opening, Printing, and Editing Messages
  • Replying, Forwarding, and Re-Sending Messages
  • Opening and Saving Attachments
  • Deleting Messages
  • Organizing Messages
  • Finding Messages
  • Practice Exercise

Lesson 2.3: Composing E-Mail

  • New Message Overview
  • Using the Address Book
  • Inserting Attachments
  • Inserting Hyperlinks
  • Using the Drafts Folder
  • Practice Exercise

Lesson 2.4: Customizing E-Mail Messages

  • Mail Formats Overview
  • Using Stationery
  • Using Fonts
  • Using Microsoft Office Word 2003 as an E-Mail Editor
  • Practice Exercise

Section 2: Review Questions

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SECTION 3: Information Management

Lesson 3.1: Outlook's Calendar

  • Creating a New Appointment
  • Appointment Options
  • Customizing How You View Your Calendar
  • Practice Exercise

Lesson 3.2: Using the Contacts Folder

  • Creating a Contact
  • Distribution Lists
  • Customizing Contacts Views
  • Practice Exercise

Lesson 3.3: Using Tasks

  • Creating and Editing Tasks
  • Task Options
  • Customizing How You View Tasks
  • Practice Exercise

Lesson 3.4: Using Notes

  • Creating and Editing Notes
  • Note Options
  • Customizing the Notes View
  • Practice Exercise

Lesson 3.5: Using the Outlook Journal

  • Setting Journal Options
  • Creating and Editing a Journal Entry
  • Customizing Journal Views
  • Practice Exercise

Section 3: Review Questions

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